Privacy Policy – Azinonet Platform

Related Web Property: Our website address is: https://azinonet.com.

We are Azinonet Limited (“Azinonet”), a company incorporated under the laws of Federal Republic of Nigeria. For any access request, questions, or inquiries about how we use your Personal Data and our privacy practices, please contact us at support@azinonet.com Please note that Azinonet is dedicated to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our Website. By using our services, you agree to the terms outlined in this Privacy Policy

1. PERSONAL DATA WE MAY COLLECT ABOUT YOU

We may collect, use or process Personal data such as:

Identity Data: Information such as, your full name, your government-issued identity number, Bank Verification Number and your date of birth. This data is to enable us to verify your identity in order to offer our Services to you. We collect such data in compliance with regulatory requirements on Know Your Customer (KYC), Know-Your-Business (KYB) and Anti-Money Laundering Laws (AML) and regulations;

Contact Data: This includes your country of residence, contact address, email address, contact number, details of the device you use and billing details. We require this data to reach out to you for the purpose of providing our Services to you and verifying your login requests.

Log/Technical Data: When you access our Services, our servers automatically record information that your browser sends whenever you visit a website, links you have clicked on, length of visit on certain pages, unique device identifier, information on your page interaction (e.g., scrolls and clicks), log-in information, internet protocol (IP) address, location and other device details.

Financial Data: Information, such as your bank account number for payout, Bank Verification Number (BVN) and beneficiary details.

Marketing and Communications Data: This includes both a record of your decision to subscribe to or withdraw from receiving marketing materials from us or from our third parties. This also includes the content of your communication with us through mobile calls, call recordings, online chats or other means of communication. Records of your discussions with us, if we contact you and if you contact us. We may also collect, store, use and transfer non-Personal. As a principle, we do not collect any Sensitive Personal Data. However, if we do collect any Sensitive Personal Data, we will ensure compliance with the Data Protection Legislation.

This Privacy Notice applies to Azinonet Services only. We do not exercise control over the sites displayed or linked from within our various Services. These other sites may place their own cookies, plug-ins or other files on your computer, collect data or solicit personal information from you. Azinonet does not control these third-party websites and we are not responsible for their privacy statements. Please consult such third parties’ privacy statements and set appropriate controls from your settings when using any third-party services.

 

2. HOW WE GET YOUR PERSONAL DATA

The Personal Data we have about you is directly made available to us when you:

1. Sign up or create a My Azinonet Account;
2. Use any of our services.
3. Contact our customer support team or correspond with us;
4. Fill in our online forms or respond to surveys;
5. Contact us for other reasons.

We may also collect personal data about you from third party sources, such as credit bureaus, merchants, fraud prevention agencies, identity verification providers, analytics providers and other publicly available sources such as online directories and websites for due diligence checks.

3. THE LEGAL BASIS FOR USING YOUR PERSONAL DATA

The legal basis we rely on for processing your Personal Data are:

1. Your consent: Where you agree to us collecting and using your Personal Data.
2. We have a contractual obligation: Without your Personal Data, we cannot provide our Services to you.
3. We have a legal obligation: We have a legal obligation and responsibility to act in compliance with applicable laws, legislations and regulations to prevent fraud by verifying your identity, terrorism financing, proliferation financing and money laundering. To ensure we are fully compliant with all applicable financial legislations such as Anti-Money Laundering and Counter Terrorist Financing Laws, we must collect and store your Personal Data.
4. We have a legitimate interest: In certain instances and as permitted by law, we may rely on legitimate interests in our business to process your Personal Data. These may include sharing your data with our affiliates, or protecting against fraud by checking your identity before providing you with a service.

 

4. HOW WE USE YOUR PERSONAL DATA

We may use your Personal Data that we collect to: create and manage any Accounts you may have with us, verify your identity, provide our Services, and respond to your inquiries; process your payment and payouts (including authorization, clearing, chargebacks and other related dispute resolution activities) and provide other savings related services to you; protect against and prevent fraud, claims and other liabilities; communicate with you about products, newsletters, advertisements, offers, programs and promotions of Azinonet. Comply with applicable laws and regulations, including compliance with Know-Your-Customer, Know-Your-Business, Anti-Money Laundering, anti-corruption, fraud monitoring, sanctions screening and risk assessment requirements, or as requested by any judicial process, law enforcement or governmental agencies having or claiming jurisdiction over Azinonet and its affiliates.

We may analyze data of all our users in order to understand user behavior, improve on our website, evaluate and improve our business, including developing new products and Services and create customized content.

We also use your contact data to send you one-time passwords (OTP) for account authentication via short messaging service (SMS), email, Whatsapp or other electronic mediums and communicate with you to resolve an inquiry, complaint or concerns with your Account.

 

5. DISCLOSING YOUR PERSONAL DATA

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties for the following purposes:

1. Service Providers: We may share your personal data with trusted service providers who assist us in delivering our services, such as payment processors.
2. Legal Compliance: We may disclose your Personal Data if required by law, or when we believe it to be necessary to comply with legal obligations or to ensure the safety of our users.

 

6. YOUR DATA PROTECTION RIGHTS

By virtue of the Data Protection Laws, below are the rights you have as a User in relation to your Personal Data:

1. Right to be informed on how we process your data. This Privacy Notice explains our privacy practices.
2. Right to request for access to all or copies of your Personal Data by signing into your Account or contacting us. Please note that we will not give you personal data we hold on other individuals.
3. Right to request that Azinonet delete or erase your Personal Data.

Please note that this is a limited right which applies where the continued processing of your Personal Data has no legal justification. The exceptions to this right is where the applicable law requires Azinonet as a regulated financial services institution, to retain a historical archive of your personal data to fulfil regulatory requirements or where we retain a core set of your personal data to ensure we do not inadvertently contact you in future, where you object to your data being used for marketing purposes.

1. Right to correct or rectify any Personal Data that you provide which may be incorrect, out of date or inaccurate. You also have the right to ask us to update information you think is incomplete or outdated.
2. Right to opt-out of direct marketing. You have a right to ask us not to contact you for marketing purposes by adjusting your notification preferences on the settings page of our Sites or by opting out via the unsubscribe link in marketing emails we send you.
3. Right to not be subject to a decision based solely on automated processing.
4. Right to request that we move or transfer your Personal Data across different Services we provide, or have it moved or transferred from us to another company in commonly used and machine-readable format. The exception to this right is where your request is not technically feasible or possible.

 

7. DATA SECURITY AND RETENTION

The security of your Personal Data is important to Azinonet. We are committed to protecting the information we collect. We maintain administrative, technical and physical controls designed to protect the Personal Data you provide, or we protect your data against loss or theft, as well as against any unauthorised access, risk of loss, disclosure, copying, misuse or modification. Other security measures include but are not limited to, secure servers, firewalls, data encryption and granting access only to specific employees in order to fulfil their job responsibilities.

When you use your My Azinonet Account created on our website, we implore you to always use strong passwords (a combination of letters, numbers, upper and lower cases and special characters), enable two-factor authentication on your Account, ensure you do not share your password with anyone, and that your login credentials are kept confidential at all times. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of your Personal Data is protected and maintained. We would take all reasonable steps to ensure that your Personal Data is secured and well protected.

We will only retain Personal Data on our servers for as long as is reasonably necessary as long as we are providing Services to you. If you close your Account, your data is stored on our servers to the extent necessary to comply with regulatory and Anti-Money Laundering obligations and for the purpose of fraud monitoring, detection and prevention. Where we retain your Personal Data, we do so in compliance with limitation periods or retention obligations imposed by applicable law.

8. MARKETING

We may process your Personal Data in order to contact you or send you marketing content and communication about our products, Services or surveys, where we have obtained your consent. You may exercise your right to object to such contact from us or opt out from the marketing communication. Please note however that if you opt-out of marketing content, we may still send you messages relating to transactions and services related to our ongoing business relationship. We may ask you for permission to send notifications to you. As such, our services will still work if you do not grant us consent to send you notifications.

9. COOKIES

Like many other websites, we use cookies to distinguish you from other Users, to measure your engagement with our website and to customize and improve our Services. Depending on how you manage your cookies settings and preferences, we may place cookies on your device when you visit our website. We will only place advertising and analytics cookies if you consent or accept these cookies. Some browsers may automatically accept cookies, while some can be modified to decline cookies or alert you when a website wants to place a cookie on your computer. If you do choose to disable non-essential cookies, it may limit your ability to get a full experience of our website.

 

10. UPDATES TO OUR PRIVACY POLICY

From time to time, we may change, amend or review this Privacy Policy to reflect new services or make changes and place any updates on this Privacy Policy. All changes made will be posted on this page and where changes will materially affect you, we will notify you of this change by placing a notice online, on your Azinonet dashboard or by email.

11. HOW TO CONTACT US

Customers who have concerns, questions about the privacy policy or would like to exercise their data protection rights can contact us at support@azinonet.com